aipass, Inc. 2023

Tokyo, Shibuya Ward

While travel demand is reviving in the after-corona, the lodging industry faces a labor shortage, increased workloads, and foreign travelers' support. There is an urgent need to shift from paper-based paperwork andcustomer service to ICT-based operations. By utilizing ICT for customer service and service delivery at lodging facilities, aipass solves these issues by building a guest experience from prior to the arrival of the guests. This research will promote DX by developing a no-contact next-generation check-in solution and a browser-based guest service tool that utilizes travelers' smartphones. Through the research, we will build a new travel experience by digitally connecting accommodation facilities and travelers in preparation for Society 5.0.

aipass, Inc. 's News & Column
NEW INFORMATION

aipass, Inc.'s Main Innovation
INNOVATION

aipass for hotels, transforming the travel experience with DX in the lodging industry

aipass for hotels, transforming the travel experience with DX in the lodging industry

While travel demand is recovering in the post-COVID era, the hospitality industry is facing challenges such as labor shortages, increased workload, and inbound tourism. There is an urgent need to shift from paper-based administrative work and customer service to operations that utilize ICT. By utilizing ICT in hospitality and service provision at accommodation facilities, aipass will create a guest experience from before the trip to during the trip and solve these issues. In this research, we will work on developing a non-face-to-face next-generation check-in solution and a browser-based customer service tool that uses travelers' smartphones, promoting digital transformation. Through our research, we will digitally connect accommodation facilities and travelers to create new travel experiences toward the realization of Society 5.0.

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aipass, Inc. Representative Introduction
REPRESENTATIVE

Representative Mayumi Yamada Mayumi Yamada
Joined Photocreate Inc. as a new graduate. Involved in the internet photo sales platform business. In 2017, moved to the hospitality industry, opening a new accommodation facility and working as deputy manager. Having doubts about the outdated systems in the hospitality industry, in 2018 he worked as a PM for hotel system development at a hotel management company. In January 2020, he joined CUICIN Inc. (now aipass Inc.) as a founding member. Currently, he is involved in various DX projects, including consulting for major accommodation facilities, and is working to create new travel experiences.
Main Achievements 2023/09 Winner of the Startup Pitch at the Inbound Summit 2023
2023/03 Winner of the Infineon Prize, KDDI ∞ Labo Prize, and TIS Prize at the Reiwa 4 Entrepreneur Expo
2023/02 Winner of the Audience Prize at the TGA Festival 2023
2022/02 Winner of the Grand Prize at the X-Tech Innovation 2022 Okinawa Regional Tournament
2021/10 Winner of the Novacell Prize at the B Dash Camp Fall 2021 in Fukuoka Pitch Arena
2021/06 Winner of the MVT Prize at B-SKET Demo Day
2021/02 Runner-up at the ICC Summit FUKUOKA 2021
Motivation, Goals, and Ideal World When I was working at the front desk of a hotel, I noticed a gap between travelers using their smartphones to enjoy their trips, while the backstage operations of hotels were still paper-based and analog. I wanted to explore new ways of running hotels that utilized smartphones, which led me to start my own company. Through digital transformation, I would like to support the hotel industry, which is seeing a recovery in demand amid a labor shortage, in creating an environment in which it can continue its business.

aipass, Inc. Basic Informaton
BASIC
INFORMATION

Company Name aipass, Inc.
Representative Name Mayumi Yamada
Address Growth Shibuya, 3F Shinoda Building, 23-3 Sakuragaokacho, Shibuya-ku, Tokyo
Official Site and Social Media Official Website
@aipass_inc | X (Twitter)
Facebook
Note
Founding Date 2019-11-12T15:00:00.000Z
Awards 2023/09 Winner of the Startup Pitch at the Inbound Summit 2023
2023/03 Winner of the Infineon Prize, KDDI ∞ Labo Prize, and TIS Prize at the Reiwa 4 Entrepreneur Expo
2023/02 Winner of the Audience Prize at the TGA Festival 2023
2022/02 Winner of the Grand Prize at the X-Tech Innovation 2022 Okinawa Regional Tournament
2021/10 Winner of the Novacell Prize at the B Dash Camp Fall 2021 in Fukuoka Pitch Arena
2021/06 Winner of the MVT Prize at B-SKET Demo Day
2021/02 Runner-up at the ICC Summit FUKUOKA 2021

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